If you do not wish to provide personal information to us, then you do not have to do so, however, it may affect your use of the Site or products and services offered on or through it.
Personal information: The type of information we collect from you or third parties, may include:
Your use of our Site: As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
Your opinion and feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your advice and feedback. Providing this information is optional to you.
We collect and use the information for purposes including:
You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided in the marketing materials.
We may disclose personal information to:
Any personal information provided to us may be disclosed, if appropriate, to other entities to facilitate the purpose for which the information was collected.
Such entities generally include:
a. third party service providers for the purpose of enabling them to provide a service such as (but not limited to) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers; marketing or advertising providers;
b. Any applicable or relevant regulator or third party for legislative or contractual compliance and/or reporting;
c. Any related entities of ours; or
d. Other entities if you have given express consent.
From time to time, these parties may reside outside Australia. Our contracts with these parties generally include an obligation for them to comply with Australian privacy law. However, you acknowledge that, by agreeing to the disclosure of personal information to these entities outside of Australia, we will no longer be required to take reasonable steps to ensure the overseas recipient’s compliance with the Australian privacy law in relation to personal information and we will not be liable to you for any breach of the Australian privacy law by these overseas recipients. On this basis, you consent to such disclosure.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, together with any personal information and non-personal information contained in those databases, to the extent permissible by law. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith.
Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. In referring to ‘sensitive information’ we mean information that relates to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices and criminal records, health information or biometric information.
The types of sensitive information that we may collect include national police checks which might show criminal records, photos and driver’s licences.
We will not collect sensitive information about you without first obtaining your consent.
In the event that you provide your consent, sensitive information will be only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected, including providing services for a purpose that is directly related to the primary purpose for which the sensitive information was collected, i.e. for registering as a Driver.
Sensitive information may also be used or disclosed if required or authorised by law.
Your provision of third party information: If you provide us with third party personal information then you warrant to us that you have the third party’s consent to provide this.
Access: You may request details of personal information that we hold about you, in certain circumstances set out in thePrivacy Act 1988 (Cth) (Privacy Act). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our e-mail database, or opt out of communications, please contact us using the details below.
We are committed to ensuring that the information you provide is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
We may use web beacons on the Site from time to time. Web beacons or clear.gifs are small pieces of code placed on a web page to monitor the visitors’ behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
For any questions or notice, please contact us at:
Rocketeer Logistics Pty Ltd ACN 607 854 071 t/as Rocketeer Couriers ABN 71 607 854 071
Level 2, 162 Macquarie Street Hobart
Email: [email protected]